Terms & Conditions

General
No order is too small; we welcome large as well as small orders! You have to be 18 years old to order from us. 

Shipping
We ship worldwide with UPS and TNT. The shipping fee is 23 USD. We will ship the order within 1-3 working days after forwarding the order confirmation. Any customs duties are paid by the recipient.

Payment
We offer Paypal as payment method.

Company details
My Habitation AB
Roos Interior
VAT: SE559089864801
Bank: SEB
IBAN:  SE09 5000 0000 0560 9107 8291
SWIFT/BIC:  ESSESESS

 

Return Policy
We follow the Act on Distance contracts and off-premises contract, which means you are entitled to cancel your purchase within 14 days after receiving your order, without providing any reason. This applies to products in unused, new condition. Return the product as soon as possible and not later than 10 days after you have notified us that you wish to cancel your purchase. After we have received and checked the product, we will refund the product’s value as soon as possible, not later than 14 days after you have notified us of your cancellation of purchase. If you wish to exchange an item, e.g. to another size or color, you as a customer will bear the cost for return shipping, but in turn, the shipping cost for your new item is free of charge. 

How to return a cancelled purchase:
-Send an e-mail to info@roosinterior.se, informing us that you would like to cancel your purchase. Quote your name and order number.
-Pack the item you want to return in its original packaging with its protection and inner packaging. 
-You as a customer bear the cost for return shipping and are liable for payment if the item is damaged or lost.
-Return the item to the address below:

My Habitation / Roos Interior
Brittsommargatan 8
254 75 Ödåkra
Sweden

 

Force Majeure
We are exempt from penalty for failure to execute certain obligations in this agreement if the failure is due to liberating circumstances as described below, and the fact impedes, prevents or delays the execution. The following are considered as liberating factors: a government action or omission, new or amended legislation, industrial disputes, blockades, strikes, fire or flood, sabotage or accident of significant size. The force majeure also includes government decisions that affect the market negatively and products, such as restrictions, warnings, ban on sale, etc.